Hospitality - Careers & Jobs

Housekeeping

The housekeeping department is the ‘backbone’ of any hotel as it plays a vital role in influencing client perceptions in terms of maintanence, up-keep and overall appearance thereby increasing the reputation and brand value of the organisation. It plays a vital role in fulfilling the concept of ‘home away from home’ for clientsby making the ambience and stay welcoming and memorable.

The idea of houskeeping may sound simplistic, but when it comes to maintaining several hundred rooms in hotels and the ambience of large restaurants, the demand for skilled man power is high. The Level 1 Certificate in Housekeeping Operations and Services caters to this demand in the industry by providing skill oriented industry related training to meet industry standards. On sucessful completion of this qualification, the job opportunites available vary from that of a housekeeping assistant to a facilities executive with an earning capacity between Rs 4000 to Rs 6000 per month. With a good performance record, they  can progress to the level of an assistant supervisor in 2 years and to a supervisorylevel in another 2 years with an earning of Rs 25,000 to 30,000 per month.

Front Office

The front office department plays an important role in generating a major part of the revenue from room sales to clients seeking transit accomodation in specific locations. Rooms are a perishable commodity as a room not sold ona  day cannot be sold on that day again. Thus selling rooms optimally  becomes a skilled task which requires specific industry related training and expertise.

The Level 1 Certificate in Front Office Operations and Services covers the entire flow of activities concerned with the front office operations. On sucessful completion of this qualification, the job opportunites available vary from that of a front office assistant/bell captain/receptionist/resevationist with an earning capacity between Rs 6000 to Rs 10000 per month. Further promotion opportunities include the posts of a front office supervisor or a reservation supervisor in a span of 2-4 years with an earning capacity of Rs 30,000 to Rs 40,000 per month.

Food and beverage

The food and beverage industry is one of the highest paid industries in the hospiality service sector. The food and beverage service system has become an accepted way of life. The rising and disposable incomes in urban socities has given a huge philip to the food and beverage industry providing a large opportunity to professionals in this field.

The Level 1 Certificate in Food and Beverage Service addresses the basic knowledge and skills for those involved in the food and beverage sector. On sucessful completion of this qualification, the job opportunites available vary from that of a food and beverage assistant/restaurant hostess/butler/order-takerwith an earning capacity between Rs 6000 to Rs 10000 per month. Apart from their fixed salary, one can also earn extra thorugh attractive tips based on the excellence of their performance. Further promotion opportunities include the posts of a trainee captain or a supervisor in a span of 2-4 years earning in the range of Rs 30,000 to Rs 40,000